FAQS

Everything you need to know about offshore staffing, onboarding, security, and support.

How does outsourcing with PeopleSync work?
We operate from Melbourne and Kathmandu, providing experienced offshore staff who support Australian industries like mortgage, property management, admin, finance, and social media. Your team member works like part of your business, handling the backend so you can focus on clients and growth.
How much can I save by outsourcing?
You can save up to 70% per staff member compared to local payroll, without compromising on quality. We reduce the cost and hassle of hiring, overheads, and ongoing admin.
How does PeopleSync handle data privacy and security?
PeopleSync is ISO-27001 certified, which means we follow strict global standards for data protection, access control, security monitoring, and privacy compliance. Your business and client data are handled with maximum security.
What is the minimum contract or commitment period?
There’s no lock-in contract. You can scale up or down as your needs change.
How long does it take to find the right staff member?
Usually around 2 weeks, depending on the role and experience you need. For specialised roles, it may take a little longer, but we’ll keep you updated throughout.
Can I interview and select my offshore staff?
Yes, you choose your staff. We shortlist the best matches, then you interview and select the right fit before onboarding.