Our Services
Property Management Assistants
Property Management Support for Australian Agencies
PeopleSync provides experienced, Australia trained property management assistants who support agencies across the full tenancy lifecycle. From onboarding new managements to lease renewals, maintenance coordination, and financial administration, our team manages the operational workload so your property managers can focus on client service and portfolio growth.
We understand Australian property management workflows and compliance requirements. Our assistants integrate seamlessly into your systems to deliver accurate, responsive, and reliable support.
What We Support Across the Property Management Lifecycle
Core Property Management Support
Our property management assistants can assist with:
- New management setup and landlord onboarding
- Tenant application processing and file preparation
- Lease documentation and tenancy administration
- Inbox and day-to-day communication management
- Liaising with tenants, landlords, and trades
- Routine inspection coordination and reporting support
- Arrears tracking and follow-up support
- Lease renewals and rent review preparation
Maintenance, Listings and Market Readiness Support
We help keep properties tenancy-ready and reduce time on market by supporting:
- Logging and managing maintenance requests
- Coordinating quotes, approvals, and scheduling with trades
- Monitoring job progress and closing out works
- Preparing properties for market when vacant
- Coordinating photography, advertising details, and listing setup
- Supporting leasing campaigns and application flow
Trust Accounting and Financial Administration Support
Our assistants provide structured support for financial processes, including:
- Tracking invoices, bills, and outgoing expenses
- Reconciliation support for rent, invoices, and trust transactions
- Preparing disbursement for landlords & suppliers
- Ensuring invoices are matched, approved, and recorded correctly
- Maintaining accurate financial records and audit-ready files
Compliance and Administration Support
We support agencies with strong back-office controls by assisting with:
- Reviewing tenancy files for legislative and internal compliance
- Tracking key dates such as lease expiries and safety checks
- Preparing notices, reminders, and standard correspondence
- Identifying missing documentation or compliance risks early
- Maintaining accurate and well-documented tenancy records
Systems We Work In
Our assistants are experienced with leading Australian property management platforms, including:
- PropertyMe
- PropertyTree
- DigiExpert
- Agent Box
- Inspection and condition report systems
- Excel for tracking, reconciliation, and reporting
Why Choose PeopleSync
- Australia trained property management assistants
- Dedicated support aligned to your agency’s workflows
- Australian business hours for real time communication
- Reduced admin load and faster turnaround times
- Scalable support without increasing internal headcount
Ready to simplify your Property Management workflow? Let’s chat about how we can support you and make your process faster and easier.
Other Services
Mortgage Assistants
Core Mortgage Assistant Support
- Collecting and reviewing client documentation
- Data entry and file management in broker CRMs
- Preparing and submitting loan applications
- Ordering valuations and managing lender conditions
- Liaising with lenders, BDMs, conveyancers, and solicitors
- Tracking applications through to settlement
- Maintaining compliance and audit-ready files
- Post-settlement follow-ups and pipeline reporting
Property Management Assistants
Core Property Management Support
- New management setup and landlord onboarding
- Tenant application processing and file preparation
- Lease documentation and tenancy administration
- Inbox and day-to-day communication management
- Liaising with tenants, landlords, and trades
- Routine inspection coordination and reporting support
- Arrears tracking and follow-up support
- Lease renewals and rent review preparation
Bookkeeping and Finance Assistants
Core Bookkeeping Support
- Bank and credit card reconciliations
- Data entry and transaction coding
- Invoicing and accounts receivable management
- Bills processing and accounts payable management
- Payroll processing and superannuation administration
- Expense tracking and categorization
- Maintaining organized and audit-ready records
- Monthly financial close processes
RTO and Higher Education Admin
Core Student Administration Support
- Receiving and managing student applications
- Verifying and assessing genuine student requirements
- Generating and issuing offer letters
- Preparing and processing Confirmation of Enrolment (CoE) documents
- Sending fee and compliance reminders to students
- Monitoring ongoing student compliance and providing support
- Delivering additional student support services as required
Web Development & IT
Core Website Development Support
- Website design and layout planning
- Front-end development (HTML, CSS, JavaScript)
- Back-end development (PHP, Python, Node.js, databases)
- CMS integration (WordPress, Shopify, Webflow, Joomla, etc.)
- E-commerce setup and payment gateway integration
- Mobile optimization and responsive design
- Website performance optimization and security
- Ongoing maintenance and updates
Social Media Management
Core Social Media Management Support
- Developing platform-specific strategies aligned with business goals
- Creating engaging content tailored to your audience
- Scheduling and posting across multiple social media platforms
- Community management, including responding to comments and messages
- Monitoring engagement metrics and reporting insights
- Managing campaigns, promotions, and collaborations
- Ensuring brand consistency and adherence to guidelines